Wednesday 16 January 2013

Usability tests...They sure will help you..!!


Sometimes, a well designed and graphically appealing website may not be yielding the best of results. Well, if that’s the case, all you need is to get some usability testing run on it. This is the best way to find out what’s right and what’s not with a given website. You might get an inference, which states that the time taken to perform a given task on a website takes too long and tests the user’s patience; or, probably the site’s depth is too much. This leaves the user clueless concerning the navigation paths. Some, times the site may be too extensive, and it may become difficult for a visitor to locate the desired point. These and many more can be the reasons for the dissatisfaction of the users and may lead to the diversion of visitor’s to a competitor’s site, which is possibly more efficient. The test results will make it very clear as to what is causing problems to the user and the development team can take the requisite steps to eliminate such issues. Measures to rectify these problems may be employed. These may comprise of a site search tool, a site map, a simpler web page arrangement etc.

Once this is done, it becomes easier for the website to retain the attention of the user for a longer time period, and this can be good for business. Once a client, always a prospect is what holds true in such cases. A second-time visitor, as we all know, is most likely to become a regular customer. So, why waste time. Just go online and hire a good company that can provide you appropriate usability tests for your website and experience the wonderful effects thereafter.

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