Wednesday 16 January 2013

Usability tests...They sure will help you..!!


Sometimes, a well designed and graphically appealing website may not be yielding the best of results. Well, if that’s the case, all you need is to get some usability testing run on it. This is the best way to find out what’s right and what’s not with a given website. You might get an inference, which states that the time taken to perform a given task on a website takes too long and tests the user’s patience; or, probably the site’s depth is too much. This leaves the user clueless concerning the navigation paths. Some, times the site may be too extensive, and it may become difficult for a visitor to locate the desired point. These and many more can be the reasons for the dissatisfaction of the users and may lead to the diversion of visitor’s to a competitor’s site, which is possibly more efficient. The test results will make it very clear as to what is causing problems to the user and the development team can take the requisite steps to eliminate such issues. Measures to rectify these problems may be employed. These may comprise of a site search tool, a site map, a simpler web page arrangement etc.

Once this is done, it becomes easier for the website to retain the attention of the user for a longer time period, and this can be good for business. Once a client, always a prospect is what holds true in such cases. A second-time visitor, as we all know, is most likely to become a regular customer. So, why waste time. Just go online and hire a good company that can provide you appropriate usability tests for your website and experience the wonderful effects thereafter.

Tuesday 15 January 2013

Online business? Make your clients happy!!


Usability testing for websites is an important component of any given project, especially when it comes to web designing on a professional level. It is not only imperative but almost mandatory to get quality assurance for a website before its launch. It’s not just a matter of the website being a touch point between the business and its client, but today a whole lot of businesses rely on these websites for direct connection with customers. In fact, there are numerous websites that are simply online businesses, without having any physical presence on the global map. It is because of such websites that not only the reputation of a brand is at stake, but also its profitability. This scenario has increased the necessity of well designed, efficiently functional websites. The experience of a customer on the company’s website is now as significant as that in a retail store.

Websites can be tested at various stages of development. Technically, the usability testing should be conducted throughout the development cycle. This aids in cutting costs of redesigning, recoding, evaluations and reviews. Also, it is very beneficial to make the necessary amendments before the website goes live. This helps in attaining customer confidence, especially when they do not face problems while performing tasks on the site. This may also lead in generation of new users owing to the word of mouth publicity for the website.

So why waste time? Get your website tested and see how it will positively impact you and your business.