Wednesday, 29 May 2013

All you need To Know about Card Sorting

Card sorting refers to a process whereby the structure of a given website is designed to give due consideration to the expectations of the users from it. The main motive behind undertaking this activity is to increase the rate of task completion, thereby boosting the overall conversion rate. This also augments the ease of finding a website through search engine browsing. The process of card sorting is extensive and involves the following steps:

1.    A person, who can well represent, a set of the target audience is provided with a set of cards with terms written on each one of them.

2.    The person is then required to put each term under certain local groups and give a name to every group.

3.    This process is then repeated with various test subjects.

4.    The results of the whole process are then analyzed extensively to obtain inferences.

In today’s times, where the customer is regarded as the king, sorting of cards is one measure that can help you gain a competitive edge over your rivals in the market by getting a deep insight into the minds of consumers, and knowing their take on the organization of the information on your website.

The Innate Benefits of User Experience Research

Not only on branding and marketing front, but also in the context of websites, user experience research and survey has grown to become an aspect of utmost importance. Getting the website tested for user experience and modifying it in an apt way based on the inferences drawn is more than just important, for the following reasons:-

•    It helps in shaping the strategy as well the overall vision with respect to the purpose for which the website is to be launched.

•    The user experience research not only helps in understanding the user’s approach towards the website, but also helps in gaining an insight of the minds of the target audience, as well as their needs and preferences.

•    Appropriate research at the right stages, helps in avoiding overtly expensive adjustments post the launch of the site, thus aiding to keep the budget in check.

•    Conducting of experience research tests prior to launch of the website helps in the prevention of a bad user experience which can prove to be damaging to the reputation if the brand.
Now that you know how can efficient user experience testing benefit your marketing efforts in the short term, and be profitable to your business in the long run, all you need to do is to hire the services of a proficient company which specialises in this field of usability testing.

Tuesday, 9 April 2013

How Can A Usability Professional Be Beneficial For Business?

Every product needs to be tested before it can be launched in the marketplace. The same product needs to be tested time and again with respect to its utility for the users and to gain an understanding of the experience that the user has while using the product. This exercise of testing is an inherent need that exists for almost all products and services in the physical world as well as in the online arena.

With respect to the online field, it is the websites that require testing for usability at regular time intervals. This activity is usually conducted by skilled usability professionals, who undertake the job of assessing the effectiveness of the user interface proffered by the website. The specialists chalk out a plan and based on that conduct elaborate user experience tests. Drawing inferences from the test results they present a detailed analysis of the usability test to the client.

Considering this analysis, businesses may take the requisite actions to improve their websites thereby increasing the possibility of earning better profits. So, if you want your website to get more business for you, it’s time that you get in touch with a proficient service provider in the field of usability testing, at the earliest possible!

Wednesday, 13 February 2013

5 Quick Ways to Improve Your Website’s Usability



Website usability testing is one activity that is imperative for any given website, either on the prototype or once the website is launched. Below mentioned are 5 simple ways to improve the usability of your website.

1.    Readability
You can improve the readability of your website, by using an appropriate font size and type, ensuring proper paragraph formatting, using bullets when needed, and making the content look easy to browse.

2.    Background Colour and Contrast
The site usability testing team should give due attention to the fact that the background colour is in sync with the theme of the site and is soothing to the eyes of the visitor. The contrast should be such that users can easily differentiate between the font and the background.

3.    Images and Their Placement
The images used on the site should be high resolution. These should be relevant to the content of the site, and must be placed in a way that they do not hinder the reader’s view, rather augment the readability.

4.    Site-Navigation
The layout of the site should be simple, and users should navigate through the site conveniently, even through mobile devices. A sitemap can also be provided to assist users.

5.    Hassle-Free Use
The website design should be such that it enables the user to accomplish his task with a few clicks. Hyperlinks should be appropriately formatted so that they can be spotted easily.

So, why waste time? Get your website tested today, incorporate the above mentioned ways to improve the usability and see how it works wonders for you and your business.

Wednesday, 16 January 2013

Usability tests...They sure will help you..!!


Sometimes, a well designed and graphically appealing website may not be yielding the best of results. Well, if that’s the case, all you need is to get some usability testing run on it. This is the best way to find out what’s right and what’s not with a given website. You might get an inference, which states that the time taken to perform a given task on a website takes too long and tests the user’s patience; or, probably the site’s depth is too much. This leaves the user clueless concerning the navigation paths. Some, times the site may be too extensive, and it may become difficult for a visitor to locate the desired point. These and many more can be the reasons for the dissatisfaction of the users and may lead to the diversion of visitor’s to a competitor’s site, which is possibly more efficient. The test results will make it very clear as to what is causing problems to the user and the development team can take the requisite steps to eliminate such issues. Measures to rectify these problems may be employed. These may comprise of a site search tool, a site map, a simpler web page arrangement etc.

Once this is done, it becomes easier for the website to retain the attention of the user for a longer time period, and this can be good for business. Once a client, always a prospect is what holds true in such cases. A second-time visitor, as we all know, is most likely to become a regular customer. So, why waste time. Just go online and hire a good company that can provide you appropriate usability tests for your website and experience the wonderful effects thereafter.

Tuesday, 15 January 2013

Online business? Make your clients happy!!


Usability testing for websites is an important component of any given project, especially when it comes to web designing on a professional level. It is not only imperative but almost mandatory to get quality assurance for a website before its launch. It’s not just a matter of the website being a touch point between the business and its client, but today a whole lot of businesses rely on these websites for direct connection with customers. In fact, there are numerous websites that are simply online businesses, without having any physical presence on the global map. It is because of such websites that not only the reputation of a brand is at stake, but also its profitability. This scenario has increased the necessity of well designed, efficiently functional websites. The experience of a customer on the company’s website is now as significant as that in a retail store.

Websites can be tested at various stages of development. Technically, the usability testing should be conducted throughout the development cycle. This aids in cutting costs of redesigning, recoding, evaluations and reviews. Also, it is very beneficial to make the necessary amendments before the website goes live. This helps in attaining customer confidence, especially when they do not face problems while performing tasks on the site. This may also lead in generation of new users owing to the word of mouth publicity for the website.

So why waste time? Get your website tested and see how it will positively impact you and your business.