Tuesday, 15 January 2013

Online business? Make your clients happy!!


Usability testing for websites is an important component of any given project, especially when it comes to web designing on a professional level. It is not only imperative but almost mandatory to get quality assurance for a website before its launch. It’s not just a matter of the website being a touch point between the business and its client, but today a whole lot of businesses rely on these websites for direct connection with customers. In fact, there are numerous websites that are simply online businesses, without having any physical presence on the global map. It is because of such websites that not only the reputation of a brand is at stake, but also its profitability. This scenario has increased the necessity of well designed, efficiently functional websites. The experience of a customer on the company’s website is now as significant as that in a retail store.

Websites can be tested at various stages of development. Technically, the usability testing should be conducted throughout the development cycle. This aids in cutting costs of redesigning, recoding, evaluations and reviews. Also, it is very beneficial to make the necessary amendments before the website goes live. This helps in attaining customer confidence, especially when they do not face problems while performing tasks on the site. This may also lead in generation of new users owing to the word of mouth publicity for the website.

So why waste time? Get your website tested and see how it will positively impact you and your business.

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