Usability testing for websites is an important component of any given
project, especially when it comes to web designing on a professional level. It
is not only imperative but almost mandatory to get quality assurance for a
website before its launch. It’s not just a matter of the website being a touch
point between the business and its client, but today a whole lot of businesses
rely on these websites for direct connection with customers. In fact, there are
numerous websites that are simply online businesses, without having any
physical presence on the global map. It is because of such websites that not
only the reputation of a brand is at stake, but also its profitability. This
scenario has increased the necessity of well designed, efficiently functional
websites. The experience of a customer on the company’s website is now as
significant as that in a retail store.
Websites can be tested at various stages of development.
Technically, the usability testing should be conducted throughout the
development cycle. This aids in cutting costs of redesigning, recoding,
evaluations and reviews. Also, it is very beneficial to make the necessary
amendments before the website goes live. This helps in attaining customer
confidence, especially when they do not face problems while performing tasks on
the site. This may also lead in generation of new users owing to the word of mouth
publicity for the website.
No comments:
Post a Comment